Shipping & Returns

Last updated on October 25, 2026.

The Timeshifter Shop sells Timeshifter apparel and products from partner brands. Timeshifter Inc. is the seller for every order placed on timeshifter.com. Who makes, ships and handles returns for your item depends on the product, as described below. Your order confirmation shows which applies.

Shipping

Timeshifter apparel

Timeshifter t-shirts are made to order by our production partner Printful and shipped from the Printful facility closest to you.

  • Production: 2–5 business days after you order.
  • Delivery after production: 3–4 business days in the US and Canada with Standard shipping, 1–3 business days with Express (US only). Other countries: 5–20 business days.
  • Standard shipping per order: US $4.95, Canada $8.59, UK $4.79, Europe $4.99, Switzerland, Norway, Iceland and Liechtenstein $10.39, Australia and New Zealand $7.99, Japan $4.95, Brazil and rest of world $12.49. Express (US): $9.99.
  • Orders with several products may arrive in separate packages.
  • Printful can't ship to some countries because of legal or carrier restrictions, including Russia, Belarus, Cuba, Iran, Syria and North Korea.

Products from partner brands

  • Products from Ozlo are shipped directly by Ozlo. Shipping options, costs and delivery times are calculated and shown at checkout before you pay.
  • Some partner products, such as Manta Sleep, are sold on the partner's own website. Shipping and returns for those orders follow the partner's policies.

Customs and duties

If your order ships from a facility outside your country, your carrier may charge import duties, taxes or handling fees on delivery. These are not included in the price or shipping cost.

Tracking and lost packages

You'll receive a tracking link by email when your order ships. If your order hasn't arrived within 30 days after the estimated delivery date, email team@timeshifter.com with your order number.

Returns

Timeshifter apparel

  • Apparel is made to order for you, so we can't accept returns or exchanges for change of mind or the wrong size. Please check the size before ordering.
  • If your item arrives misprinted, damaged or defective, or you received the wrong item, email team@timeshifter.com within 30 days of delivery with your order number and a photo. We'll send a replacement or refund you, at no cost to you.

Products from Ozlo

  • You can request a return within 30 days of delivery. Items must be clean, in their original packaging and in the condition you received them. Photos are required.
  • To start a return, email team@timeshifter.com with your order number and the reason for the return, and we'll connect you with Ozlo. Ozlo provides a prepaid return label.
  • Accepted returns are refunded to your original payment method within 3–5 business days after Ozlo receives the item. Original shipping charges and any discount are not refunded.
  • Full details: Ozlo return policy.

Digital products

  • Gift cards are non-refundable and can't be exchanged for cash, except where required by law.
  • App codes are non-refundable once redeemed. Unredeemed codes can be refunded within 14 days of purchase.

Damaged or incorrect items

If any item arrives damaged or isn't what you ordered, email team@timeshifter.com within 30 days of delivery with your order number and a photo. We'll arrange a replacement or refund, including for items shipped by partner brands.

This policy doesn't affect your rights under applicable consumer law.

Questions

Email team@timeshifter.com.

Timeshifter Inc., 26 Hill Street #333, Southampton, NY 11968, United States.

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